Order Processing

Orders are typically processed within 1–5 business days after payment confirmation.

Processing times may vary depending on:

  • Product availability
  • Order volume
  • Verification procedures

Shipping Methods

We work with multiple international shipping carriers depending on destination and logistics availability.

Shipping methods may vary by region.

Delivery Time

Estimated delivery times are provided for reference only and are not guaranteed.

Delays may occur due to:

  • Customs inspections
  • Carrier delays
  • Weather conditions
  • International logistics disruptions
  • Local delivery conditions

Tracking Information

Tracking information will be provided when available after the order has been shipped.

Please allow time for tracking updates to appear within the carrier system.

Customs & Duties

Customers are responsible for:

  • Customs duties
  • Import taxes
  • Clearance fees
  • Local regulatory requirements

BYCG Peptide is not responsible for customs-related delays or additional import charges.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for:

  • Lost packages due to incorrect addresses
  • Delivery issues caused by incomplete information

Lost or Delayed Packages

If a shipment appears delayed or lost, please contact us with your order number and tracking details.

We will assist in communicating with the shipping carrier where possible.

Shipping Restrictions

We reserve the right to refuse shipments to certain countries or regions where legal or logistical restrictions apply.